PAIA MANUAL
Access to
information.
EDGEBOX AI NETWORKS (Pty) Ltd · Reg. 2025/631284/07, trading as Khusela. Manual for a private body under section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA).
Updated 15 September 2026.
1. Particulars of the private body
Registered name: EDGEBOX AI NETWORKS (Pty) Ltd. Trading name: Khusela. Registration number: 2025/631284/07.
Physical and postal address: 6 Dartford Drive, Parklands, Cape Town, 7441. Phone: 076 781 3100. Email: info@khuselaworkflow.co.za. Website: khuselaworkflow.co.za.
2. Information Officer
The Information Officer is the head of the private body, Bongani Dube (Director). PAIA requests and privacy questions should be directed to the Information Officer at info@khuselaworkflow.co.za.
3. Guide on how to use PAIA
The Information Regulator has published a guide, in terms of section 10 of PAIA, on how to use the Act. It is available from the Information Regulator at inforegulator.org.za. A requester may consult that guide.
4. Categories of records
Records held by the company, by category: company statutory and registration records; financial records; contracts and agreements; client and engagement records; employee or human-resources records where applicable; marketing and website records; and procurement and tender records.
Some records are held subject to the mandatory protection and refusal grounds in PAIA, for example third-party personal information, commercial information, and legally privileged records.
5. Records accessible under other legislation
Records may be accessible under other laws, including the Companies Act, the Tax Administration Act, the Labour Relations Act, the Basic Conditions of Employment Act, and the Protection of Personal Information Act (POPIA). Access under those laws is separate from a PAIA request.
6. How to request access to a record
Complete the prescribed PAIA request form for a private body under the current regulations and submit it to the Information Officer at the email above. Pay the prescribed request and access fees where applicable. The Information Officer responds within the period PAIA prescribes, generally 30 days, extendable as the Act allows. Grounds for refusal are limited to those set out in PAIA.
7. Fees
The prescribed PAIA fees apply, including a request fee and access fees for reproduction, search and preparation, as set out in the current PAIA regulations.
8. Processing of personal information (POPIA)
The company processes personal information in line with POPIA. The privacy and contact notice describes the purposes, categories and safeguards. Data subjects may exercise their POPIA rights, including access, correction, objection and deletion, by contacting the Information Officer.
9. Availability of this manual
This manual is available on this website, at the company's office on request, and to the Information Regulator where required.
10. Updates
This manual is reviewed at least annually and whenever the company's records, contact details or processing change.